J5Jobs
AI-Powered Career Builder
Privacy Policy
Effective Date: November 8, 2025
Last Updated: November 8, 2025
Version 1.0
Introduction
Welcome to J5Jobs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how J5Jobs ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our AI-powered career platform.
J5Jobs provides job search, resume optimization, application tracking, and career coaching services powered by artificial intelligence. We understand that you trust us with sensitive career information, and we take that responsibility seriously.
By using J5Jobs, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our platform.
Data Collection
We collect several types of information to provide and improve our services:
Personal Information
When you create an account or use our services, we collect:
- Name and contact information (email address, phone number)
- Account credentials (username and encrypted password)
- Profile information (location, job preferences, career goals)
Resume and Career Data
To provide our core services, we collect:
- Resume content including work history, education, skills, and achievements
- Cover letters and application materials
- Job search preferences and saved job listings
- Application tracking information and interview notes
AI-Processed Data
Our AI Services (including OpenAI, Claude, Gemini, and HuggingFace) process your resume content and career coaching conversations to provide personalized recommendations, optimize your resume for specific jobs, and generate career advice tailored to your goals.
LinkedIn Integration Data
When you authorize LinkedIn OAuth integration, we collect profile data including your work history, education, skills, and connections. We do not store your LinkedIn password.
Usage and Analytics Data
We automatically collect:
- Browsing behavior and feature usage patterns
- Device information (browser type, operating system, IP address)
- Cookies and tracking technologies for authentication and preferences
- Performance metrics and error logs
How We Use Your Data
We use the collected information for the following purposes:
Core Services
- Provide AI-powered job matching based on your skills and preferences
- Optimize your resume for specific job applications and ATS systems
- Deliver personalized career coaching and interview preparation
- Track your job applications and manage your career search workflow
AI-Powered Features
Our AI Services analyze your resume content, job preferences, and career coaching conversations to generate personalized recommendations, suggest resume improvements, and provide tailored career advice.
Communications
- Send account notifications and security alerts
- Provide platform updates and new feature announcements
- Deliver optional newsletter subscriptions (with your consent)
- Respond to your support requests and inquiries
Platform Improvement
We use usage analytics to improve platform functionality, enhance user experience, and develop new features. Aggregated, anonymized data may be used for research and platform improvement purposes without identifying individual users.
Data Security
We implement industry-standard security measures to protect your personal information:
Encryption
- All data in transit is encrypted using HTTPS/TLS protocols
- Passwords are hashed using industry-standard bcrypt algorithms
- Sensitive data at rest is encrypted using AES-256 encryption
Access Controls
Access to personal data is restricted to authorized personnel only, with role-based access controls and multi-factor authentication for administrative access.
Infrastructure Security
Your data is stored on secure AWS infrastructure with regular security audits, automated backups, and disaster recovery procedures. We maintain SOC 2 compliance and follow industry best practices for cloud security.
Security Incident Reporting
If you discover a security vulnerability or suspect a data breach, please contact us immediately at security@j5jobs.com. We take all security reports seriously and will respond within 24 hours.
Your Rights
Under GDPR and other privacy regulations, you have the following rights regarding your personal data:
Right to Access
You can request a copy of your personal data in a machine-readable format. We will provide this information within 30 days of your request.
Right to Rectification
You can update or correct your personal information at any time through your account settings or by contacting our support team.
Right to Erasure
You can delete your account and associated data through the settings page or by contacting support. We will permanently remove your data within 90 days, except where retention is required by law.
Right to Data Portability
You can export your data in a structured, commonly used, machine-readable format (JSON or CSV) to transfer to another service.
Right to Restriction
You can request that we limit the processing of your personal data under certain circumstances, such as while we verify the accuracy of your data.
Right to Object
You can object to the processing of your personal data for direct marketing purposes or other legitimate interests.
To exercise any of these rights, please contact us at privacy@j5jobs.com. We will respond to your request within 30 days.
Third-Party Services
J5Jobs integrates with several third-party services to provide our features. These services may have access to certain data as described below:
AI Service Providers
We use OpenAI, Anthropic (Claude), Google (Gemini), and HuggingFace to process resume content and career coaching conversations. These services analyze your data to provide personalized recommendations and AI-generated content.
LinkedIn OAuth
When you connect your LinkedIn account, we receive authorization tokens to access your profile data. We do not store your LinkedIn password. LinkedIn's privacy policy governs their data practices.
Job Search API
We use Brave Search API to aggregate job listings from multiple sources. Search queries and results are processed to provide relevant job recommendations.
Payment Processors
Payment transactions are handled by third-party payment processors. We do not store full credit card numbers. Only the last four digits and expiration date are retained for billing purposes.
Email Services
We use AWS SES for transactional emails and notifications. Your email address and communication preferences are shared with this service to deliver messages.
Data Retention
We retain your personal data for different periods depending on the type of information and legal requirements:
Active Account Data
Your profile, resume, and application data are retained while your account remains active. You can update or delete this information at any time.
Deleted Account Data
When you delete your account, we permanently remove your personal data within 90 days. During this period, your account is deactivated and your data is not accessible.
Legal Compliance
Certain data may be retained longer for legal compliance, dispute resolution, or fraud prevention purposes. This includes transaction records, support tickets, and security logs.
Anonymized Analytics
Aggregated, anonymized usage data may be retained indefinitely for research and platform improvement. This data cannot be used to identify individual users.
Children's Privacy
J5Jobs is designed for professional job seekers and is not intended for children under 16 years of age.
We do not knowingly collect personal information from children under 16. If you are under 16, please do not use J5Jobs or provide any personal information.
Age verification is required during account registration. Users must confirm they are at least 16 years old to create an account.
If we discover that we have collected personal information from a child under 16, we will delete that information immediately. Parents or guardians who believe their child has provided personal information to J5Jobs should contact us at privacy@j5jobs.com.
We comply with the Children's Online Privacy Protection Act (COPPA) for users under 13 years of age, though our platform is not directed at this age group.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Notification of Changes
For material changes to this Privacy Policy, we will notify you at least 30 days before the changes take effect through:
- Email notification to your registered email address
- Prominent notice on the J5Jobs platform
- In-app notification when you next log in
Version History
We maintain a version history showing the effective date of each policy revision. Previous versions are available upon request.
Acknowledgment
For material changes, you may be required to acknowledge the updated Privacy Policy before continuing to use the platform. Your continued use after the effective date constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Mailing Address
J5Jobs, Inc.
123 Career Avenue, Suite 500
San Francisco, CA 94105
United States
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know
You have the right to know what personal information we collect, use, disclose, and sell. You can request this information up to twice per year, free of charge.
Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions for legal compliance, fraud prevention, and security purposes.
Right to Opt-Out
J5Jobs does not sell your personal information to third parties. We do not and will not sell your data for monetary or other valuable consideration.
Non-Discrimination
We will not discriminate against you for exercising your CCPA rights. You will receive the same level of service regardless of whether you exercise your privacy rights.
Authorized Agent
You may designate an authorized agent to make requests on your behalf. The agent must provide written authorization and you may be required to verify your identity directly with us.
To exercise your California privacy rights, please contact us at privacy@j5jobs.com with "California Privacy Rights" in the subject line.